About Us

Building the future of merchant technology

iTurnUp Merchant OS is the intelligent operating system powering digital commerce across MENA and Africa.

Our Mission

Reimagining commerce for the digital-first merchant

iTurnUp was born from a simple observation: merchants across MENA and Africa were being underserved by generic point-of-sale tools built for Western markets. Tax compliance, multi-currency settlements, WhatsApp-first customer engagement, and Arabic-language interfaces were afterthoughts — if they existed at all.

We set out to build the operating system that regional merchants actually deserve. One where digital receipts are the default, not the exception. Where QR menus speak the local language. Where table ordering works on the slowest 3G connection. Where AI does the heavy lifting so staff can focus on hospitality.

Today, iTurnUp powers thousands of merchants across 8 countries. From a single shawarma stand in Dubai to a 40-outlet pharmacy chain in Lagos, our platform scales with ambition.

iTurnUp Office
8+
Countries Served
3,200+
Active Merchants
92%
Merchant Retention
$47M
Transactions Processed
What We Believe

Values that guide every line of code

Merchant-First

Every feature decision starts with the merchant's daily workflow. If it doesn't save time or earn money, we don't build it.

Privacy by Design

Customer data belongs to the merchant, not us. No data mining, no hidden reselling. GDPR-grade defaults in every deployment.

Local Relevance

MENA and Africa aren't monoliths. We localize for VAT regimes, payment rails, languages, and cultural norms — not just currency symbols.

Zero-Friction Adoption

No app downloads for customers. No steep learning curves for staff. Setup in under 15 minutes, not 15 days.

Leadership

Built by operators, for operators

Our founding team includes former restaurant operators, fintech engineers, and retail systems architects who have lived the problems we solve.

Adeola Martins

Adeola Martins

Co-Founder & CEO

Karim Al-Fayed

Karim Al-Fayed

Co-Founder & CTO

Priya Naidoo

Priya Naidoo

Chief Product Officer

Tunde Bakare

Tunde Bakare

Head of Growth, Africa

Want to join the team?

We're always looking for exceptional engineers, designers, and operators who believe merchants deserve better tools.

Get in Touch
Talk with Us